Sending with a dedicated IP

Manage your sender reputation with a dedicated IP address.


Topics covered in this article:

What is a dedicated IP address?

Does my business really need a dedicated IP?

How to get setup on a dedicated IP address

Frequently Asked Questions about dedicated IP's

 

What is a dedicated IP address?

A dedicated IP puts the email you send from WordFly in its own “channel." Only your organization can send from that channel. This exponentially reduces your chances of getting blocked or blacklisted. Think of it like a phone number just for your business. Instead of sharing a phone number with several businesses, you have your own line. If you ever have an inbox placement issue or your mail gets blocked, it makes it much easier to resolve.

A shared IP puts your emails in a shared "channel" with other WordFly customers. Instead of having a dedicated line, you'll be sending along with many other users. Its standard practice for email providers assign several senders to a shared IP as well as offer dedicated IP's for a monthly fee. Shared IPs offer benefits to certain types of senders and are generally the best choice for smaller organizations. 

 

 

Does my business really need a dedicated IP?

WordFly recommends dedicated IP's for senders with active subscriber counts of 50k subscribers or more. Or for senders with lower active subscriber counts that are sending more than 50k emails a month. 

It's definitely an investment worth looking into. Consider the following...

IS YOUR SENDER REPUTATION CRITICAL?
If you have a history of reputation issues or your business requires the security of an excellent sender reputation, a dedicated IP is the right choice. The essential benefits of a dedicated IP are how it reflects your unique sender reputation and it's mitigating effect against blocking issues.

As you send email with WordFly, you build up an email sender reputation. Many ISP's use Return Path's Sender Score program to help determine your sender reputation. Your score is based on how well you follow email best practices, such as promptly unsubscribing addresses, removing abuse complaints and overall subscriber engagement. Your sender score helps ISP's understand how you have been sending over time and whether they can trust your emails in their inboxes. A dedicated IP address allows you to build a sender reputation unaffected by other senders. Whereas, a shared IP reputation is built by multiple senders that may approach their email marketing responsibilities differently from your own.


WHO IS ON YOUR LIST?

Some organizations are sending mainly to subscribers with addresses at major ISP's (Gmail, Comcast, AOL, Yahoo etc). However, if you're sending to corporate domains as well, it can be much harder to get through spam filters. A dedicated IP will allow businesses on the receiving end of your emails to add your business to their whitelist organization-wide, greatly improving long term deliverability. 


WHAT IS YOUR LIST SIZE & CADENCE?
Senders get better scores for reliability and consistency with email marketing. ISP filters often flag senders with highly variable volumes. Many ISP's use a minimum volume threshold to of 1-5k emails per day to determine your reputation. Senders with smaller lists and lower volume are generally better off using a shared IP. The higher your email volume, the easier it is for ISP's to get to know you and determine your inbox placement.


STILL NOT SURE?

Read this article from our friends at Return Path to help you decide what’s right for your organization.  

 

 

How to get setup on a dedicated IP address

 

1. Email support@wordfly.com to request a dedicated IP.

2. WordFly support will update your account to use a unique IP address.

3. Once your account is updated, your monthly invoices will reflect your monthly dedicated IP service fee.

 

 Here's what to expect with a dedicated IP address:

  • Your account will be assigned to a dedicated IP address
  • There is absolutely no downtime for your email sending when your IP address is configured
  • Once set, your test and live emails will immediately be sending using this IP address
  • The IP will be visible in your email headers
  • You may want to review warming up your IP address if you have not been sending on this IP address

 

 

Frequently Asked Questions about dedicated IP's 

I think my business already has a dedicated IP. Can we keep using it?

Yes, but you'll need to upgrade to our Paid IP Plan. Please email support@wordfly.com to find out more. 

How does it work? Is there downtime involved?

There are no service interruptions or warm-up periods. We’ll take care of all the details behind the scenes and send you the details about your IP address. In most cases you won’t know we’ve made a change.

How much does a shared IP cost?

Nothing. This is covered in your monthly payment. However, it’s wise to consider what the potential cost of getting blocked or blacklisted would be to your business. If you’re comfortable with the risk involved or your sending volume is low, then a shared IP is mostly like the right choice. If you’re a bigger business, a dedicated IP is well worth the investment.  

What happens if I don’t buy an IP address now?

We’re transitioning all customers to shared IPs unless they upgrade to the Paid IP Plan. If you think you need one, you should secure it now.

 

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