WordFly SMS is available for all your messaging needs. The timeline below walks you through the entire onboarding process from start to finish, so you know what to expect at each stage and can schedule your activation with confidence.
No integration is required to use WordFly SMS. You can send SMS with confidence without leaving the WordFly application! If you plan to integrate WordFly SMS with Tessitura, click here to learn more.
SMS onboarding timeline
Step 1 // Get started with WordFly
Handled by: You
Reach out to WordFly to begin your SMS activation.
Step 2 // Number provisioning
Handled by: WordFly — 7 to 10 business days on our provider’s side
We confirm by email that your onboarding has started and that our provider is provisioning your SMS phone number for messaging.
Step 3 // Import phone numbers
Handled by: You
We confirm by email that your SMS number is ready and provide you with instructions for importing all the phone numbers you plan to contact into WordFly to be verified.
Step 4 // Phone number verification
Handled by: WordFly — 10 to 15 business days on our provider’s side
Once your team has imported the list of phone numbers, we send it for review with our provider. This process will determine what phone numbers are valid, meaning they are active mobile numbers that can receive SMS.
This verification confirms you’ll be considered a safe SMS sender.
Step 5 // SMS test
Handled by: WordFly
We confirm by email that verification is complete and provide both your valid and invalid number files for further processing. We’ll also ask for a test SMS number so we can confirm everything is properly connected.
Final step // You’re ready to send
Handled by: You
You confirm you received the test message. At this point, your SMS feature is ready to use.
Timeframes reflect our provider’s standard processing windows and may vary. The WordFly-side setup is quick once each step clears.