What’s new: October 2021

Article author
Kelly Sutter
  • Updated

We’re pumped up about our redesigned Help Center with new features to spark your learning. This month you’ll also see improvements to list importing, data exporting, and A/B reporting.


All-New Help Center


Learn how to get the most out of WordFly in our redesigned Help Center. Try out our new features:

  • Learn by topic or browse our featured guides
  • See suggested articles when searching or asking a question
  • Click links to recently viewed and related articles
  • Filter search results by category
  • Vote to let us know whether an article is helpful or not

Have new team members? Send them to Get Started
Looking for WordFly School videos? Dive into Get Inspired


Explore the new Help Center →



Email campaigns


Importing files

When you import a file, we’re now showing the CSV file requirements to Mac and PC users onscreen. We’ll even show them here:

File format

MS-DOS Comma Separated (.csv)

File format, if your content contains diacriticals CSV UTF-8 (Comma delimited) (.csv)
File name No spaces or special characters
Column names No forward (/) or back (\) slashes or quotation ("") marks


After importing, we also fixed up an issue where subscriber issues displayed twice on the List Summary page after they were overridden.


Creating and editing emails

We’ve moved away from the term, Modern Editor. You’ll now see Use the WordFly editor when you create an email and Click to edit when you edit.



Reporting improvements

We optimized the Pages results tab, so the data will load more efficiently. In A/B Campaigns, totals for unique opens and clicks on the Campaign Summary page now match the total individual results for A and B in each category. We also resolved an issue where the exported Events by Campaign file did not include data in certain cases. We made a few design updates, too.





Was this article helpful?



Please sign in to leave a comment.