Here are some tips to help you log in successfully if your first attempt didn’t work:
| WHAT TO CHECK | TIP |
| Check your Account Name | Your Account Name is one word, there should be no spaces. |
| Check your Email address | Your email address should be your personal company email address. |
| Check your Password | Your password needs to be typed in correctly! Make sure all-caps isn't selected or any accidental spaces or characters in your password. Passwords must be at least 6 characters and meet the security requirements. |
| Forgot your password? | Click the I forgot link next to the password field to go through the steps of resetting your password. |
| Are you resetting your password? | In the reset password process you need to provide the new temporary password first and then type in your new password twice. |
| Check your security question and answer | In the password reset process, users will be asked to answer the original security question and answer provided by the user when they set up their login for the first time. |
| Locked out? |
WordFly locks your account after three failed attempts to login to your account. Once your account is locked, you can:
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