WordFly billing: what to expect and downloading invoices

Learn what to expect with WordFly billing, how to set a billing contact and download monthly invoices.

 

Topics covered in this article:

How will I pay for WordFly services each month?

How to set a Billing contact to receive monthly invoice notifications

How to download monthly invoices in WordFly

Learn more about pricing plans

 

 

How will I pay for WordFly services each month?

 

In the first week of the month WordFly will send an invoice email to the Billing contact(s) you've selected under Account > Users. The email will be coming from billing@wordfly.com with the subject line 'Your Monthly WordFly Invoice'. All payments received will first be applied to your organization's oldest outstanding invoices.

 

Once you receive your invoice, there are three options for paying your account balance:

  • Mailing a check payable to POP, Inc., the parent company of WordFly. Mail to: 1326 5th Ave, Suite 800, Seattle, WA 98101 USA.
  • Wire transfer — Email us for wire information
  • Credit card via PayPal — Email us to set up this option for your account. Each month your invoice email will include a link to pay with your credit card on the PayPal website.

 

 

 

How to set a Billing contact to receive monthly invoice notifications

 

Be sure to nominate a Billing contact in your account under Account > Users. The Billing contact will receive monthly email notifications regarding availability of invoices in the Account > Invoices section of WordFly.

 

To set a Billing contact:

 

1. Go to Account.

Find Account in the upper right corner of WordFly.

 

2. In the left-hand nav select Users.

 

3. Select a user from the users in your account or create a new user if the appropriate billing contact is not already a user.

 

4. Mark the user as a billing contact by checking the Billing contact box under their user account.

 

 

5. The user also must have access to the "Account" section in order to access invoices. Be sure to check this permission for the user.

 

 

6. Save the updates to the user's account.

 

Any users marked as billing contacts will receive a text email notifying them of what to expect for billing each month.

 

 

 

How to download monthly invoices in WordFly

 

Any users with access to the Account section in WordFly can access the Account > Invoices section. This section will have all invoices from July 2016 - present. Monthly email service fees will be outlined in each invoice, including additional service fees such as Design Services and Inbox Preview.

 

Note: A monthly invoice notification email will be sent to Billing contacts in your account. This notification email will include all the details of the invoice as well.

 

To download monthly invoices in WordFly:

 

1. Go to Account.

Find Account in the upper right corner of WordFly.

 

2. Select Invoices.

 

3. You can select an invoice from the invoices available, download a pdf of the invoice as well as a download of all the campaigns sent in the past month.

 

 

 

Learn more about pricing plans

WordFly services include Email, SMS, Pages (RSVP, Surveys, and Landing pages), Inbox Preview and Creative Services. Service fees will display on your monthly WordFly invoices as separate line items. Learn more about the available pricing plans:

 

 

 

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