In the first week of the month, WordFly will send an invoice email to the billing contact(s) you’ve selected under Account > Users. The email will be coming from email@example.com with the subject line, Your Monthly WordFly Invoice.
WordFly services include Email, SMS, Pages, and Inbox Preview. Service fees will display on your monthly WordFly invoices as separate line items.
Once you receive your invoice, there are several options for paying your account balance:
- By check
Mail a check payable to POP, Inc., the parent company of WordFly.
Mail to: POP, Inc., 1326 5th Ave, Suite 550, Seattle, WA 98101 USA
- By wire transfer
Email us for wire information
- By credit card (via PayPal)
Email us to set up this option for your account. Each month your invoice email will include a link to pay with your credit card on the PayPal website. A PayPal account is not required.
We will be moving to an autopay system in February 2024 with different payment options. Please see our Online Payment FAQ for more information. Additional details will be emailed to billing contacts and account owners as we get closer to the launch date.
Download monthly invoices
Invoices can be accessed by people with Account permissions in the Account > Invoices section. Monthly email service fees will be outlined in each invoice, including additional service fees such as Inbox Preview.
A monthly invoice notification email will be sent to billing contacts in your account. This notification email will include all the details of the invoice as well.
To download monthly invoices in WordFly
1. Go to Account
2. Select Invoices
3. You can select an invoice, download a PDF of the invoice, and download the campaigns sent each month
Add a billing contact
Be sure to add a billing contact in your account under Account > Users. The billing contact will receive monthly email notifications when new invoices are available in the Account > Invoices section.
To set a billing contact
1. Go to Account
2. Go to Users
3. Select a person in your account or add a new user, if needed
4. Check the Billing contact box
5. In the Permissions section, check the Account box to allow the downloading and viewing of invoices
6. Save the updates
Any people marked as billing contacts will receive a text email notifying them of what to expect for billing each month.