What’s new: October 2024

Article author
Kelly Sutter

Looking to do more with fewer clicks? Our latest updates give you faster access to your subscriber lists, subscriber status, and flagged events.

 

Email campaigns


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Export subscribers directly from the List Summary page

By request! Need to know who is in your list or who a standard campaign was sent to? Save yourself some clicks by exporting that info directly from your campaign.

For unsent campaigns, the subscribers in the attached list will be exported.
For sent campaigns, the subscribers in the sent campaign will be exported.

 

 

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Review the total image size of your email

On the Email Checklist page, you can now take a closer look at your image sizes. Check for the Total Image Size at the top, then scroll down to the Images section to review the Size column for an individual image. Images that exceed 250 KB will show a yellow background behind the file size.

 

 

Subscriber profiles

 

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Review a subscriber’s status on the Profile tab

You no longer need to click on the email address to see whether a subscriber is receiving your emails. You’ll now see the Status and Flagged Events info displayed at all times on the Profile tab. The Forget Subscriber button is now located at the bottom of the page.

 

 

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Find flagged events on the Lists tab

We added a Flag filter so you can quickly find which lists have flagged events associated with them. On the Lists tab, the Override issue for this list link now appears in the menu for all flagged events. It will be greyed out when the event cannot be overridden, i.e., abuse complaints.

 

 

Editor updates

More style shortcuts and image size details

  • Stylesheet > Backgrounds
    Added two new style shortcuts for background colors
  • Pages buttons and RSVP buttons
    Added style shortcuts for button color, text color, alignment, and corners
  • Image in Text Block tool
    Added the dimensions and file size of an uploaded image below the Image Source label

 

Altru integration

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Improved event responses

We updated the API for sending back responses and are now setting “Do Not Email” on the constituent email address when a subscriber opts out.

 

 

Improvements + fixes

  • Reporting > Export Data
    When selecting campaigns, we addressed the case where the ℹ️ icon did not appear for campaigns with long titles. Thank you to David at American Repertory Theater for requesting this.

  • SMS Campaigns
    We added support for GSM-7 extended set characters: | ^ € { } [ ] ~. Each extended character counts as two characters. We also fixed an issue where a non-shortened URL could cause a message to exceed the 160-character limit and send as a multi-segment message. Use our Add Link tool for the best results.

  • Email Campaigns > Settings tab
    For sent campaigns, we fixed a display issue where Google Analytics, Source Number, and Override Unsubscribe options appeared to be selected, but they were not. For paused triggered campaigns, we resolved an issue where personalization could not be added to the subject line. Thank you to Rose at Roundhouse for reporting this.

  • Grids
    We fixed up some display issues when items had really long names.