Using video in an email is a smart way of engaging your subscriber. The demand for video has gone through the roof and as a result email marketers have been asking for video in email for years.
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Videos can play directly in the email all thanks mostly to HTML5. HTML5 is a new standard for the internet that allows web developers to easily add neat stuff like audio and video to website and now emails.
Video Support in Email Clients
We must admit that we are bit a head of the curve on this one. Not every email client you send a video to will be able to render it right in the email client. In these cases, the subscriber will see a fall back image and a link directing them to watch the video on your website, Youtube or Vimeo.
iOS10 does support embedded video in email! However, predecessors iOS8 and iOS9 do not support playing videos in email (the video and the fallback link don't work either - yep, it's a bug!). Apple Mail does support video in email and iPhones running iOS10+ will as well.
|EMAIL CLIENT||SHOWS VIDEO||SHOWS IMAGE|
|Apple Mail||Yes on desktop. No on iPhone using iOS 8+ *see note above|
*requires right-click to play
**Older browsers show the fallback image
Hosting your Video
Your must host your video in a publicly accessible folder. For example, you can host your video on your website or in a hosting service that allows public access to video files outside a media player. This is important to note because services such as Dropbox and Google Drive utilize their own player to avoid hosting video files for HTML (websites or emails). WordFly's media library cannot host video files.
It's important to upload the correct video format that is requested in the template video embed tool. Do not add video links to YouTube, Vimeo or other video hosting sites for your mp4 and other video versions.
Video format support
|Internet Explorer 9*||Yes|
*Earlier versions of IE do not support embedded video
Follow these steps to quickly add a video to your Modern Editor email template.
1. Go to Emails > Email Templates.
2. Click on your email name and select View/Edit.
3. Select Edit in WordFly.
4. Drag over a video block to your email design.
5. In the Edit Content window on the left side, start adding in your video links.
Type in the URL's for the various formats. For more information on which email clients and web browsers support which types of video formats please see the attached .pdf. You don't have to create all three versions of your video but you'll get the best support if you do.
Also notice that for those email clients that do not support the video format you're using (or in some cases - we're looking at you Outlook - don't support any video formats) subscribers will see the fallback image and clicking will redirect them to YouTube or another site to watch the video.
6. Save your email.