Configure custom processing in Tessitura for clicked links.
Custom processing for clicked links
WordFly sends all email responses to Tessitura's T_EPROMOTION_RESPONSE_HISTORY table when your Tessitura list has promotion data (source number and download number). The actual URL a subscriber clicks will be sent back as @response code 4.
For each click response the history table (T_EPROMOTION_RESPONSE_HISTORY) will provide a number for the URL. This number is the ID in the TR_EPROMOTION_URL table. The TR_EPROMOTION_URL table is populated when a unique link in the email is clicked by the subscriber.
Tessitura users have a couple options for reviewing clicked responses in the database:
Add logic to the LP_UPDATE_EMAIL_PROMOTION stored procedure for click responses to check what URL was clicked. This could then create a CSI to inform Box Office or Marketing staff of the response or flip an attribute on the constituent record.
*Sample logic for the CSI option is attached to this support post!
All of the data you need to generate a report will be stored automatically in Tessitura, without making any changes to your LP_UPDATE_EMAIL_PROMOTION stored procedure. The following query shows all of the clicks with urls:
select * from [impresario].dbo.[t_epromotion_response_history] a
inner join [impresario].dbo.[tr_epromotion_url] b on a.url_no = b.id
You could use this query to easily find all of the customers who clicked on each link.