Welcome to WordFly

Article author
Kelly Sutter
  • Updated

We’re so happy you’re here! There are plenty of guides, tutorials, and videos right here to help you learn how to get the most out of WordFly. Take a look around. We hope you’ll feel at home.


Get to know WordFly


Stay up to date

  • What’s New
    Click the What’s New link inside WordFly to learn about our latest features and news. To review our full list of updates and fixes, click Release Notes located in the WordFly footer menu. We’ve also dedicated an entire section of this site to what’s new with WordFly.

  • Community
    We built this hub to help you become better email marketers—together. This is a space where you can share ideas, news, tips, find creators, and learn from experienced community members. We’ll also have fun quizzes and polls, office hours, and many more ways to connect. Join our community

  • The WordFly School
    Our online learning practice dedicated to helping arts, entertainment, culture, and public media organizations stay connected to their audiences. All classes are free! Go to Get Inspired > Classes

  • Email
    Every person with a WordFly account login will receive our email newsletters. Watch your inbox and learn all about what’s new. The email is sent from support@wordfly.com, so be sure to add this address to your safe senders list.


Check system status

  • WordFly status page
    We use our status page to notify you of planned and unplanned service disruptions. Is WordFly working? Visit https://wordflystatus.com/ at any time to find out. 

  • Follow @wordflystatus on X
    We’ve created a separate channel to communicate status updates in real time.  https://twitter.com/@wordflystatus

  • In-app messages
    When possible, we may warn you about service disruptions while you’re using WordFly. You’ll see these messages drop down from the top of the screen.


Protect your data

  • Your login should only be used by you
    Do not share your account credentials. If a new person needs to log into WordFly, ask your organization’s account owner to add them.

  • Use a secure file sharing tool to send lists
    Lists containing subscriber addresses and other personal data should never be emailed to others from a work or personal email. If you need to send a subscriber list to our support team, use the Secure Upload tool, located in the WordFly footer.


Keep in touch

Our team in Seattle and sunny Costa Rica is here to help with any questions you might have. Let us know how we can help.

Ask a question →