When you need to see all the subscribers in a list or all the subscribers in your account you can export your data under Reporting > Export Data.
Export subscribers in a list
You can export any subscriber list in WordFly under Reporting > Export Data or from the List Summary page of a standard campaign.
What to expect for the subscribers in list export:
- The export includes total subscribers imported successfully in list.
- The export also includes total subscribers suppressed in list (unsubscribes, hard bounces and abuse complaints).
- Your export total will not match the Subscriber List Summary page that appears after importing your list due to these inclusions.
- Also noteworthy is the use of data fields in the export. If the report is pulled with a data field that was not included in the original import there will be 0 subscribers returned for that report. Including data fields that were originally imported or including all potential data field will yield an export with the entire subscriber list.
To export subscribers directly from the List Summary page
1. In a standard campaign, go to the Subscribers tab.
This will load the List Summary page.
2. In the More List Options menu, select Export Subscribers.
For unsent campaigns, the subscribers in the attached list will be exported.
To export subscribers in a single list
1. Go to Reporting > Export Data
2. Select Subscribers by List in the dropdown, then click I’m Done
3. Select the Subscriber List you would like to see data for
4. Select the data you would like to export
Select the Subscriber and List data fields you would like to export, e.g., First Name and CrmSubscriberId. Use the toggles to quickly select Engagement, CRM, and Preferences data fields.
5. Click Start Export
Export subscribers in a campaign
You can export any subscribers included in a campaign under Reporting > Export Data or a standard campaign’s List Summary page. This export includes all subscribers who were sent the email.
To export subscribers directly from the List Summary page
1. In a standard campaign, go to the Subscribers tab.
This will load the List Summary page.
2. In the More List Options menu, select Export Subscribers.
For sent campaigns, the subscribers in the sent campaign will be exported.
To export subscribers in a campaign
1. Go to Reporting > Export Data
2. Select Subscribers by Campaign in the dropdown, then click I’m Done
3. Select the campaign
4. Select the data you would like to export
Select the Subscriber and List data fields you would like to export, e.g., First Name and CrmSubscriberId. Use the grey rectangle shortcuts to quickly select data fields associated with Engagement, CRM, and Preferences.
5. Click Start Export
Export active subscribers in your account
This export will provide you with all your current active subscribers. We suggest selecting Engagement Rate and Engagement Score for this export type.
1. Go to Reporting > Export Data
2. Select Subscribers by Account in the dropdown, then click I’m Done
3. Select the data you would like to export
Select the Subscriber and List data fields you would like to export, e.g., First Name and CrmSubscriberId. Use the grey rectangle shortcuts to quickly select data fields associated with Engagement, CRM, and Preferences.
4. Click Start Export