How do I add attachments on my email?

In email marketing it's not possible (or advisable) to attach a document to a bulk marketing email. You can link to a file that lives on your website, that's usually the best way to incorporate a document into your email template.

Topics covered in this article:

Why attachments are not allowed

Link to documents instead

How to link to a document in your email template


Why can’t I attach a document to my marketing email?

There are a couple reasons why this is not supported:

•    Attachments increase the size of your email and cannot be delivered if the attachment is over a certain file size.
•    ISP’s and organizational spam filters often entirely block emails with attachments. Blocked emails result in lower deliverability which can turn

into an IP block. ISP blocks will take time to resolve which will stall your continued email marketing.


Instead, link to a document and see reporting results!

The alternative to attaching a file to your email is to link to that file in your email Template. With this solution you don’t need to monitor file size or worry about an ISP blocking you for an attachment because the file is now a link within your email. In addition, you can see reporting for that file under Reporting > Sent Campaigns (look for information under the "clicks" tab).

First, you will need to host your file on your web server or in another publicly accessible location.

You can also upload your file into WordFly’s Media library! Follow the steps in this support post to learn how to upload a new media file. Copy your file link from your media folder.


Add the file link to your email template.

1. Go to Emails > Email Templates.

2. Click on the name of your email template and select View/Edit

3. Select “Edit in WordFly”

4. Click on any image, text, or button block in your email

You can add a redirect link to any image, text or button block in your email. Select the block you would like your document link to be assigned to.

5. Insert your link!

  • For text blocks, highlight the portion of text you would link to link to and then select the link icon to add a link.
  • For Image and Button blocks, add your link to the 'href' field.
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