Our implementation of two-factor authentication provides your account and subscriber data with an extra layer of security. When enabled by your account admin, all users will be required to enter a one-time verification code every time they log in to WordFly. Users can choose to receive this code by email or SMS.
Security Settings for account admins
Go to Account > Security Settings
From the Security Settings page in the Account section, account admins can:
- Enable 2FA for all users
- Click YES to confirm. Once enabled, it cannot be disabled.
- Review all users and their preferred channels
For timely delivery of authentication emails to your inbox, ask your IT team to add these domains to your email security safelist:
em6118.wordfly.com
wordfly.com
2FA Settings for all users
Go to Your Profile > 2FA Settings
Click on your name in the upper-right corner of WordFly to access your user profile, then click 2FA Settings from the left sub-navigation. On this page, you can:
- Set up your mobile number to receive verification codes
- Select Email or SMS as your preferred channel for receiving verification codes when you log in
- Send a test code to your inbox to verify you can receive codes via email (Helpful if your organization uses an email security tool that quarantines emails)
Email is the default channel for verification codes. You will need access to the email address you use for logging in. If your email address is incorrect in WordFly, you may not receive the email and you will not be able to log in.
How does it work?
Each time you log in to WordFly, we will send a verification code to your preferred channel: Email or SMS. This code can only be used one time.
- Log in to WordFly
- Find the verification email in your inbox or mobile device to view or copy the verification code.
Emails will come from buzz@wordfly.com with the subject line, Your WordFly verification code. - Return to the login screen and enter or paste in the code. If the code is valid, you will be automatically redirected to the WordFly dashboard.
If it has expired, click Send me a new code.
Not receiving authentication emails?
- Double-check your inbox, spam folder, deleted items folder, or any other inbox folder you don’t regularly consider.
- Check with your IT team to make sure that emails from wordfly.com are not being blocked by Mimecast or other services before they reach your inbox. If authentication emails are blocked or delayed, ask them to add these domains to your email security safelist:
em6118.wordfly.com
wordfly.com
WordFly-Tessitura custom screen
Each time you log in to the custom screen, we will send a verification code to your preferred channel: Email or SMS. This code can only be used one time.
- Log in to the WordFly custom screen
- Find the verification email in your inbox or mobile device to view or copy the verification code.
Emails will come from buzz@wordfly.com with the subject line, Your WordFly verification code. You may need to check your spam folder. - Return to the login screen and re-enter your password.
- Then enter or paste in the verification code. If the code is valid, you will be automatically redirected to the custom screen.