Set up the email preview text

In this article:

What is preview text?

Set up preview text in Modern Editor

 

Preview text is hidden text in your main email design and displays in the email client when the email arrives in the inbox. Use preview text to help subscribers learn more about the content of your email. Learn what preview text is and how to set it up in this support article.

 

What is preview text?

Many email clients display a message preview in the inbox which is called the preview text. The preview text is just a sentence inserted in the HTML body of your email and will usually display after the From Name and Subject Line.

 

Your preview text plays an important role in grabbing subscriber's attention. Use it to add a bit of personalization and to give a sneak peak at the contents of your email. Avoid using this valuable space for best practice links like unsubscribe and view email in browser, those links are best suited for the preheader or footer areas or your email.

 

Desktop example:

 

Mobile example:

 

Sometimes preheader text and preview text are considered the same elements but they are in fact different parts of the email. Preheader text can be seen both in the email when the message is opened and beside the subject line in the inbox. Preview text, on the other hand, resides in the message envelope and is typically not visible when the message is opened. Preview text is actually the first message the subscriber will see in their inbox even if preheader text is present.

 

 

Which email clients support preview text?

 

As usual, email client support for preview text varies. Not all email clients support it but most modern clients do. Even the amount of preview text displayed varies.

 

Email clients with the best support for preview text:

  • Apple Mail
  • iOS native apps
  • Android native apps
  • Recent versions of Outlook (v2013+)
  • Modern webmail clients such as Gmail, Yahoo! and Outlook.com.

 

Our friends at Litmus put together the ultimate guide to preview text support

 

 

 

Set up preview text in Modern Editor

In WordFly you have direct access to configuring preview text in the Settings area of Modern Editor. Access the settings area of your email by clicking on the cog icon from the edit panel (left side) of the editor.

 

Follow these steps to update your email preview text under the settings area:
 

1. Click on the cog icon from the edit panel of the editor.

 

2. Update the text in the Preview Text field.

 

3. Save your email template.
 
The next time you send a test email you can see your preview text in the message preview under your From Name and Subject Line.